Universal Contact Center Desktop
Universal Contact Center desktop is my pet project to equip an experimental contact center with user desktops - agent desktop, administrator desktop, supervisor desktop, and customer desktop. The agent view is presented below:
![](https://static.wixstatic.com/media/86b594_01fc58f8a9944c05b55c7c1779164dad~mv2.png/v1/fill/w_980,h_586,al_c,q_90,usm_0.66_1.00_0.01,enc_auto/86b594_01fc58f8a9944c05b55c7c1779164dad~mv2.png)
The desktop is written in JavaScript using ExtJS 6 framework. The desktop is connected with a contact center model in AWS.
You can see the desktop via the link.