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Universal Contact Center Desktop

  • Writer: Nikolay Anisimov
    Nikolay Anisimov
  • Jun 13, 2017
  • 1 min read

Universal Contact Center desktop is my pet project to equip an experimental contact center with user desktops - agent desktop, administrator desktop, supervisor desktop, and customer desktop. The agent view is presented below:

The desktop is written in JavaScript using ExtJS 6 framework. The desktop is connected with a contact center model in AWS.

You can see the desktop via the link.


 
 
 

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Nikolay Anisimov

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